Safety & Standards
Your pet's safety is non-negotiable
Transparency is a core value at PawBoo. Here's exactly how we keep every pet safe, healthy, and happy — every single day.
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Fully Insured
PetSitters Associates
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First Aid Certified
American Red Cross
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Background Checked
Annually verified
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5-Star Rated
250+ reviews on Rover
- Dedicated pet-safe zones — no access to chemicals, or hazardous areas
- Fully fenced outdoor area for supervised off-leash time
- No chaotic foot traffic — quiet and calm by design
- Separate spaces for cats and dogs when needed
- Non-toxic cleaning products used throughout the home
- Baby gates and barriers installed for safe transitions
- Climate-controlled environment — comfortable year-round
- Bowls washed and sanitized after every meal
- Bedding laundered between every client stay
- Play areas cleaned and disinfected daily with pet-safe products
- Litter boxes scooped a minimum of 2x daily for cat clients
- Floors swept and mopped daily
- Paws wiped after every outdoor outing
- All surfaces sprayed with enzyme-based, pet-safe disinfectant weekly
- Pet First Aid & CPR certified (American Red Cross)
- 24-hour emergency vet contact on file for every client
- Nearest 24/7 emergency animal hospital identified before each stay
- Owner and emergency contact reachable at all times
- Documented medical history and vet info collected at booking
- Authorization to seek emergency veterinary care pre-signed
- All incidents documented and communicated to owners immediately
- Dogs: Rabies, Distemper (DHPP), and Bordetella required
- Cats: Rabies and FVRCP required
- Proof of vaccination required prior to first service
- Flea, tick, and heartworm prevention strongly recommended
- Pets showing signs of illness are rescheduled — no exceptions
- Unvaccinated puppies/kittens handled on a case-by-case basis
- Records kept on file for all returning clients
- Fully insured through PetSitters Associates (PSA)
- General liability coverage for all in-home and away services
- Bonded for added financial protection and peace of mind
- Client privacy and data protected — no information shared
- All services governed by signed service agreement
- Refund and cancellation policy clearly stated at booking