FAQ
Got questions?
Everything you need to know about booking, care, and policies — all in one place.
Booking & Scheduling
6Policies & Cancellations
5Pet Care & Safety
7Pricing & Payment
5Travel & Transportation
4Pet Care Tips
A few simple ways to help keep your pet comfortable, active, and healthy at home.
Keep a steady routine
Pets feel safest when meals, walks, playtime, and bedtime happen around the same time each day.
Make time for enrichment
Rotate toys, use treat puzzles, and add short training games to keep your pet mentally engaged.
Prioritize daily movement
Regular walks, play sessions, and gentle activity help support mood, energy, and overall health.
Watch for small behavior changes
Changes in appetite, sleep, energy, or bathroom habits can be early signs that something feels off.
Create a calm reset space
A cozy bed, blanket, or quiet corner gives pets a safe place to relax when they need downtime.
Stay current on preventive care
Vaccines, flea and tick prevention, dental care, and regular checkups all help pets stay happy and healthy.